Contact

Questions, problems, or a conversion we don't support yet? Get in touch.

We aim to reply within two business days.

What to write about

Technical support — an endpoint returning an unexpected error, or a file that won't convert. Please include the endpoint, the HTTP status code, and (if you can share it) the file.
Conversion quality — output that doesn't match the source. These reports are genuinely useful to us; the roadmap is shaped by them.
Formats we don't offer yet — STEP, IGES, PDF output, or something else. If a paying customer needs a format, it moves up the list.
Volume or enterprise pricing — beyond the published plans, including on-premise or dedicated-instance options.